Frequently Asked Questions

Everything you need to know about your STUDIOCULT order.

How long will it take for my order to ship?

Most orders are processed within 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days, while international shipping varies by location.

What is your return policy?

We accept returns on unworn and unused items in their original packaging within 30 days of delivery. Please note that for hygiene reasons, earrings are final sale.

Do you ship internationally?

Yes, we ship worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your specific destination.

What materials do you use for your jewelry?

We use high-quality materials including stainless steel, brass with gold plating, and soft enamel. Detailed material specifications are listed on each individual product page.

How should I care for my STUDIOCULT pieces?

To maintain the longevity of your items, we recommend avoiding contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place when not in use.

Can I change or cancel my order after it's placed?

We aim to process orders quickly. If you need to make a change, please contact our support team immediately. Once an order has reached the fulfillment stage, we are unable to cancel or modify it.